Vitamin Answer considers your satisfaction to be our top priority. We care about your trust and your privacy.
Vitamin Answer will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.
The Information We Collect
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. However, we receive and store certain types of information whenever you visit our Site. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. We may use ";cookies"; that allow our system to recognize your browser and help us personalize your online experience.
There may be times, such as when you order a product, register to receive catalogs or email offers, or register to participate in other services or promotions, when we ask you to provide information about yourself. This could include your name, shipping and billing addresses, telephone numbers, email addresses, and credit card or other information.
Whether or not you provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to access certain services or promotions.
How We Use Your Information
Because customer service is our number one priority, the customer information we collect is strictly used to enhance our services to you, our customer. We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, confirming your receipt of emails, registration, analyzing trends and statistics, informing you of our new products, services, offers, and promotions.
We Care About the Safety of Children
Vitamin Answer cares about the safety of children and the privacy of their personal information. This site is intended for a general audience. You must be 18 years of age or older to register with us or to purchase from our site. We do not knowingly correspond with or market to children under the age of 18.
If you would like to learn about how to protect your children online, visit the FTC at: http://www.ftc.gov/kidzprivacy/
Recommend a product to a friend
The information collected (friend's name and email address) is used to send a one time only email to the friend letting them know about the product that the user recommends.
We strive to use the most sophisticated technology to protect your personal information and it is our intention to raise our standards as new technology becomes available. Please be aware that information that passes over the Internet is not all in our control. Therefore, we cannot offer any guarantees about the security of your data while it is in transmission. Use of the Internet in general carries a certain risk. After your personal information is transmitted to us, we will do everything we reasonably can to protect it.
We Follow the Law
We share information with law enforcement if required to do so by law, by court order or by other legal processes.
We Care About What You Think
If you have questions, comments or suggestions for changes to our policy, or if you'd like a copy of the policy mailed to you, you may email us at: email@example.com
or write to us at:
250 8th Avenue
Santa Cruz, CA 95062
If You Would Like to Learn More about Privacy
We want you to understand how to protect your data. We also want you to understand the current laws involved in protecting you as a consumer. Please visit these sites for more information:
The effective date for this policy is November 18, 2008