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  • Brands

    At Vitamin Answer, we take pride in offering a vast selection of products including natural, organic, botanical, sustainable & green items from the brands you trust! The relationships we have with high quality manufacturers such as Source Naturals, Planetary Herbals, Twinlab, Natrol, Naturade, Nutrition Now, Hylands, Yogi, Natural Vitality and many others, allows us to offer this large assortment of products - at a price thats friendly on your wallet!

  • Vitamins & Supplements

    Vitamins and Supplements

    Lets face it. In todays busy world we are sometimes left with no choice but to consume food that may not have the best nutritional value. Since our body relies on a balanced diet containing fruit and vegetables to receive the micronutrients it needs, its a good idea to supplement those missing minerals and vitamins when we are unable to eat a nutritionally sound diet. Our bodies are like machines -providing them with the nutrients they need allows us to perform at our very best, fight disease, and live a healthy, happy life!

    At Vitamin Answer, we make it easy to supplement your diet with the vitamins and minerals your body may be missing out on. Offering the very best from Source Naturals, Planetary Herbals, Rainbow Light, Health Science Brands and other trusted manufactures, youll find a wide assortment of natural and organic vitamins, enzymes, antioxidants, daily multivitamin formulas, essential fatty acids, probiotics and more to support a healthy lifestyle.
  • Sports & Fitness

    Sports and Fitness

    It isnt a mystery that one of the most important things you can do in order to live a healthy life is to stay active! Whether you run, swim, lift weights, play team sports, or practice yoga - getting a daily dose of exercise keeps your body, mind & spirit strong. While most of us concentrate on what type of activity we do to stay fit, its equally important to address pre-workout nutrition including supplements, as well as post-workout recovery. This allows your body to receive the greatest benefits from your exercise routine.

    At Vitamin Answer, we offer natural and organic products to support your sport and fitness regimen. With a variety of strength and endurance products from popular brands including Source Naturals, Planetary Herbals, Twinlab and Champion Nutrition, we have a large variety of protein powders and shakes, sports formulas, electrolyte drinks, amino acids, ginseng, topical remedies for muscle soreness and more to support your active life!
  • Diet

    Diet and Weight Management

    Sometimes maintaining a balanced diet and exercise program isnt enough to produce the weight control results you are looking to achieve. Whether you are looking to shed a few pounds, bulk up or just improve your overall nutrition, it can be difficult to find supplements that will produce results and wont be harmful to your body! With a slew of diet products on the market containing ingredients that are almost impossible to pronounce, many times the results they produce arent worth the damage they could inflict on your long term health.

    At Vitamin Answer, we offer a large assortment of all-natural, botanical diet and weight control products that are good for your body. Featuring brands you trust including Source Naturals, Hobe Labs, Only Natural, Twinlab and more, you can control your weight with products ranging from appetite suppressants and enhancers, carbohydrate blockers, fat reducers, meal replacement shakes, diet teas, metabolism boosters and natural sweeteners to maintain a healthy diet the natural way!
  • Herbs, Fruits & Berries

    Herbs, Fruits and Berries

    When seeking natural remedies, there is no better place to turn to than the healing properties of herbs, fruits and berries. Herbs have been used for thousands of years to treat a variety of ailments including colds, low energy, achy joints and upset stomachs. Fruit extracts have been widely recognized for their ability to relieve congestion, reduce acne and cure bladder infections. Goji berries, blueberries, acai berries and bilberries are praised for being extremely high in antioxidants.

    At Vitamin Answer, you can find hundreds of different herbs, fruits and berries including aloe vera, flaxseed, yerba mate, garlic, echinacea, gingko, milk thistle & ginseng! Offering the very best teas, essences, extracts, concentrates, capsules and syrups from Yogi, Source Naturals, Planetary Herbals, Natrol, Natures Way, Lily Of The Valley and more youll be on well your way to treating what ails you both botanically and naturally.
  • Bath, Body & Beauty

    Bath, Body and Beauty

    In todays stressful world, there is nothing quite like the relaxation and rejuvenation you feel after taking a nice hot bath or shower. Throw in some hair, face or other body treatment and youll be feeling like a million bucks! Want to feel even more refreshed than that? Trusting that the body care products you use are good for you, your family and the environment is the ultimate icing on the cake.

    At Vitamin Answer we offer a large range of bath, body and beauty items including many that are all-natural, organic and botanical. Choose from scrubs, sponges and soaps to create the perfect shower or soak in the tub; mists, sprays, creams and moisturizers for skin and body nourishment; as well as make-up, fragrances and hair removal to add the final touches. Featuring popular brands such as Kiss My Face, Jason Natural Products, Borlind, Weleda, Derma E & Desert Essence Organics - we have you covered no matter what type of daily beauty routine you have!
  • Household

    Household

    As the old saying goes, Home is where the heart is. Its where our families gather, meals are shared and memories are made. To make sure our home is a place we love spending time at, we all strive to keep it clean, smelling fresh, and have a kitchen thats fully stocked and ready to go!

    At Vitamin Answer we offer a variety of household products to keep your home at its very best. With our selection of natural laundry detergents & home cleaning products from Citrus Magic and E-cloth, you can ensure your house is spic and span without using toxic chemicals. Our assortment of air fresheners, candles & incense from Air Therapy & Aura Cacia gives your home a fresh, pleasant aroma. And our wide range of baby supplies, kitchen dishes & utensils, food storage, pantry items and veggie wash from Lansinoh Laboratories & Preserve makes whipping up a healthy meal quick and easy.
  • Tea

    Tea

    For thousands of years, people have been drinking tea for its widely recognized holistic health properties. Some even claim that it can prevent diseases and improve overall mental health. We love drinking tea to soothe pesky sore throats, keep warm on colds days, calm stomach aches and most importantly - to wake up in the morning!

    If you couldnt already tell, here at Vitamin Answer we are huge fans of tea. From herbal, green, black, and mate - we enjoy them all. Thats why we are proud to offer a huge selection of teas from the highest quality brands including Yogi Teas, Numi Tea, Traditional Medicinals & Choice Organic. Some of our favorite blends include cinnamon rose, green tea kombacha, jasmine puerh, chamomile citrus & lemon echinacea. So the next time you reach for that cup of joe, we suggest giving one our favorite teas a try instead!
  • Family Health

    Family Health

    It should come as no surprise that good health is essential to living a happy long life. When we speak of health we mean not only for yourself, but also your spouse, partner, children, parents and even your pets. With so many products on the market claiming to treat this and cure that, we know it can be hard to find healthcare items that wont cause harm to you or your loved ones.

    At Vitamin Answer we have made it a top priority to offer you and your family a selection of safe healthcare items including many that are all-natural, botanical, holistic & organic. Featuring only the best brands such as Source Naturals, Health Science Labs, Planetary Herbals, Hylands, All Terrain & Pet Naturals youll find a huge assortment of trusted first aid & health support products for men, women, babies, children, seniors, cats & dogs!

Help & FAQ's

  1. How do I place an order?
  2. What are the benefits of signing up for a Vitamin Answer account?
  3. What do I do if I forget my password?
  4. How do I check the status of my order?
  5. Is it safe to provide you with my credit card information?
  6. What is your Privacy Policy?
  7. What is your Return Policy?
  8. What is your Back order Policy?
  9. How are shipping costs calculated?
  10. How can I contact Vitamin Answer?


HOW DO I PLACE AN ORDER?
To purchase an item on Vitamin Answer, browse through our selection of products until you find the item you would like to purchase. When you have found the item, click on the button that says "Add to Cart". This will place the item in your shopping cart. If you would like to change the quantity of the item you are ordering, change the number in the small "QTY" box and hit the small, yellow "UPDATE" button that is right beneath it. There are now 4 easy steps to completing your order:

  1. Sign In
  2. Billing & Shipping Info
  3. Payment Info
  4. Review and Place Order

STEP 1: SIGN IN
On the sign in page you can either sign in to an existing account or create a new Vitamin Answer account. If you have purchased an item from Vitamin Answer in the past you can sign in with your email address and password that you would have created when you first set up your account. If you have forgotten your password, you can click on the link that says "Forgot Your Password?" Enter the email address that you used when you first created your account and Vitamin Answer will email you a new password.

If you are a first time customer, You will need to create a new account with Vitamin Answer. Simply fill out the information fields in the";New Guests"; section, click on the button that says "Create New Account" and you will have completed step 1!

STEP 2: BILLING & SHIPPING INFO
Once you are signed in or have created a new account, you will need to enter your billing address information. If your shipping address information is the same as your billing address, you can check the box that says ";My shipping address is the same as my billing address";and it will automatically fill in the information below under Shipping Address. After you have filled in your billing and shipping address information, click on the button that says, "Continue Checkout". Only 2 steps left!

STEP 3: PAYMENT INFO
Enter your payment method and credit card information. At this time Vitamin Answer only accepts credit card payment from Visa,MasterCard, American Express, and Discover. After you have entered your credit card information click on the button that says"Continue Checkout". Note: You will have a chance to review your order information on the next page before placing your order.

STEP 4: REVIEW & PLACE ORDER
This is the final step to completing your order! Take a minute on this page to review all of the order information including billing and shipping address, payment information, and order summary. If everything is correct, click on the button that says "Place Order" and you will have completed your order with Vitamin Answer!

You will receive an order confirmation email from Vitamin Answer letting you know that we have received your order. You will receive another email from Vitamin Answer when your order ships. You can also print out an order confirmation for your records after you click on the "Place Order" button by clicking on the link that says "Click Here To Print Order Confirmation".

If you have any trouble placing an order online, please contact us at info@vitaminanswer.com or call 866-998-2679
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WHAT ARE THE BENEFITS OF SIGNING UP FOR A Vitamin Answer ACCOUNT?
Vitamin Answer wants you to have an enjoyable online experience. When you sign up for a Vitamin Answer account, you are able to sign in at any time by clicking on the "My Account" link located at the top right-hand side of the Vitamin Answer home page and review the following:

  • Order status
  • Tracking information on recent orders that have shipped
  • Past order history
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WHAT DO I DO IF I FORGET MY PASSWORD?
If you have forgotten your password, just click here and enter the email address you used when you first signed up for a Vitamin Answer account. After you have entered your email address, click on the button that says "Submit" and we will email you a new password. We recommend that you change your password once you receive it. You can do this by going to the "My Account" link located at the top right-hand side of the Vitamin Answer. Once you have signed into your account by entering your email and password, follow the instructions in the "Change Password" section to create a new password.
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HOW DO I CHECK THE STATUS OF MY ORDER?
You can check the status and tracking information of any order you have placed on Vitamin Answer by signing into your account. To do this,click on the "My Account" link located in the top right-hand corner of the Vitamin Answer homepage. Once you have entered in your email address and password that you used to create your account, go to the "Review My Order" section and click on the "View Order History" link. This will take you to a page that contains detailed information about your recent and past orders.
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IS IT SAFE TO PROVIDE YOU WITH MY CREDIT CARD INFORMATION?
Yes. All credit card and personal information on our site is transmitted through a secure server, which means that the information you provide to Vitamin Answer when placing an order is encrypted using a high-grade encryption key for U.S. domestic use only (RC4, 128 bit). In addition, your account information is kept in a secure database, and we do not store your credit card number. We understand the importance of safeguarding your personal information and have taken measures to provide you with peace of mind when shopping at Vitamin Answer.
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WHAT IS YOUR PRIVACY POLICY?
Vitamin Answer is committed to maintaining the privacy of our customers. Vitamin Answer does not currently share any collected personal information of its customers, such as name, address, telephone number or email address with any third parties. Please read our full privacy policy to learn about what information is collected from Vitamin Answer, and how that information is used.
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WHAT IS YOUR BACK ORDER POLICY
Currently Vitamin Answer does not hold back orders. We do our best to maintain up-to-date stock levels, but from time to time an item may go on back order status.

If you place an order for one item and that item is on backorder, your order will be canceled and you willbe notified of the cancellation by email. Your credit card will immediately be credited the total amount of your order.

If you place an order for multiple items and they are all on back order, your order will be canceled and you will be notified of the cancellation by email. Your credit card will immediately be credited the total amount of your order.

If you place an order that contains multiple items, any product that is on back order will be canceled from the order, and the remaining products that are in stock will ship according to the selected shipping method. You will be notified by email of the product(s) that have been canceled from your order. Your credit card will immediately be credited the purchase price of each product canceled plus the $1.00 per item shipping charge.The base rate for the selected shipping method will be applied to the in stock items that are shipped in your order.
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WHAT IS YOUR RETURN POLICY?
Vitamin Answer Return Policy
Return Guidelines
How Do I Make A Return
Undeliverable Packages


Vitamin Answer Return Policy

Vitamin Answer offers a no-questions-asked 100% customer satisfaction. Our motto is Guaranteed Period. We realize there may be times that you need to return your order. In that event,items purchased from Vitamin Answer that meet the criteria listed below may be returned for a full refund. Refunds will be issued within 14 days from the time we receive your items and in the same payment method used for the original purchase. You will receive an email notification when your refund has been issued. Please take a minute to review the guidelines below for making returns.It is important to note that you MUST receive a return authorization number from Vitamin Answer prior to making your return.

Return Guidelines

  • Returns must be made no later than 30 days after the date your order ships from our facilities. Returns received after 30 days will not be issued a refund unless the return is due to a Vitamin Answer error or the product is labeled as being defective.
  • Product description and quantity returned must match the Return Authorization.
  • Return Authorization number and your name must be present on the exterior of package.
  • Returns must include packing slip with Return Authorization Number, item description, and reason for return.
  • Vitamin Answer will NOT accept returns sent via freight collect/C.O.D.
  • Open product that is returned will not be refunded unless it has been labeled as being defective.
  • Product that has no history of being purchased from Vitamin Answer will not be accepted.
  • Items returned that were purchased with a gift card will be issued a refund in the form of another gift card towards future purchases.
You are responsible for return shipping costs unless your order is damaged or defective as a result of Vitamin Answer. In that case,Vitamin Answer will email you a postage paid return shipping label.

VA reserves the right to charge a restocking fee or a fee to cover our shipping cost, whichever is greater.

How Do I Make A Return

If you would like to make a return, either call us at 866 988 2679 OR email info@vitaminanswer.com and include your name, order number, and reason for return. You will receive a return authorization number and instructions on where to mail your return within 24 hours. Refunds will be issued within 14 days from the time we receive your items and in the same payment method used for the original purchase.

Undeliverable Packages

Packages that are returned to Vitamin Answer will be issued a full refund including shipping charges but will not be re-shipped. If you would still like to purchase items that were undeliverable, please place a new order on Vitamin Answer. Orders may be returned to us as undeliverable for the following reasons:
  • Incorrect Address. If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient. Please double-check your address when placing a new order. You can change your shipping address by signing into your account and clicking on Change Shipping Address.
  • Address Format. Shipping information must be entered in the appropriate fields. To ensure that packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number.
  • Failed Delivery Attempts. Carriers may use their discretion when deciding to deliver a package or have it returned to sender. If a residence appears abandoned or appears unsafe, the driver may decide against leaving the package at the residence. In this case you will be contacted by our customer service department and the appropriate actions are taken.
  • Refused By Recipient. If a gift recipient is not expecting a gift, they may refuse the package if they believe it was sent to them in error. If you still want to send these items, you may want to let the recipient know that a surprise is on the way. If the package is refused by the recipient for reasons other than our error,the buyer will be credited for the price of the order minus shipping costs.

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HOW ARE SHIPPING COSTS CALCULATED?
Click here to view shipping rates and details.

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HOW DO I CONTACT VitaminAnswer?
Vitamin Answer
2819 Mission Street
Santa Cruz, CA 95060

Telephone:866-998-2679
email: info@vitaminanswer.com

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